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Encouraged by my good friend Dallas Marks, I thought I would actually contribute to my blog for once and discuss the new SAP certification I achieved last week.

The official certification is ‘SAP Certified Support Associate – Incident Mangement with SAP BusinessObjects’, and details on the SAP website can be found here.

So what is the certification for? Well sorry if you are an SAP customer, because this certification isn’t for you personally – its for SAP partners only. It is a certification SAP have put in place to ensure quality support is provided to you by partners. The partner that I now work for, ASG Group, run an SAP-certified support desk for existing SAP customers using Solution Manager, so by achieving the BusinessObjects Support certification, we are also now certified to support BusinessObjects customers as well.

I found the most useful resource for studying for the exam was this blog post by Clariba. Having done quite a few other BusinessObjects exams, I found this exam quite straightforward and the study materials provided on the SAP partner portal are adequate to answer the questions. Preferably, you should already be using Solution Manager as hands-on experience helps a lot.

So, if you are a partner consultant and want to provide SAP-certified BusinessObjects product support, then look no further than this certification.

It feels like every time I write a blog post, I have to apologise for how long it’s been.  Once again, I’m sorry for not blogging for so long (this time it’s only been 6 months!).

So I wanted to give you all an update on what’s been happening in the last few months, as well as try and kick start my blogging career yet again.

One recent event was that I finally completed the certification exams for BOCP-BODI, that is, Data Integrator.  You may remember I posted about how difficult the first exam was – well the second was a lot harder, and I guess I was a little lucky with some of the questions.  I’ve found the certification exams are really a good measure for how well you know the software; if you’ve only been using it for a short time, don’t expect to be able to pass exams easily.  You only need to look at ‘the certification thread‘ on the BOB Forum to get an idea of how many people think they need help with certifications.

So I was very proud to be able to get the certification, and it means that I now have all four certifications that SAP BusinessObjects offer.  Hopefully they’ll release more in the near future.  I’d love to see a certification around Universe Design, as I feel that is much more important that the end reporting tool, like Web Intelligence.  Do you think there is a need for any other certifications?  Maybe Xcelsius? =)

Next up, I attended the 2009 Mastering Business Objects conference recently, held in Sydney Australia.  It was a two day conference, held at the Manly Hotel, on the beach.  Key highlights for me were meeting three great people, Timo Elliott, Dave Rathbun, and Jamie Oswald.  It was also great that most of the people I met were on either XI R2, or XI 3.x.  I did Twitter through most of the conference, so skip back a few pages and check out some of the live tweets at http://twitter.com/joshyf.

Myself with Dave Rathbun

Lastly for this post, I’d like to expand a little on a recent Proof of Concept that I undertook for a utility in Western Australia.  The scope was reasonably large given the time frame.  It was a three week engagement, with reporting required off SAP BW cubes and Oracle 10g databases, using the SAP BusinessObjects XI 3.1 full stack.  This included Web Intelligence, Crystal Reports, Xcelsius, Polestar (soon to be called Explorer), Live Office, BI Widgets and more.  The POC was a great success, with a lot of value add being provided because of the quick development time with BusinessObjects.

The client especially loved how they could leverage the investment in the Universes with Polestar.  You have a universe, just index it and voila.  They also really appreciated the drill-through ability – we demonstrated drill through from Xcelsius into both Polestar and Web Intelligence.

That about wraps it up for this post.  If you like the content I put up, I’d love to hear any suggestions about how I could improve my blog posts.  Would you like more technical content, more walkthroughs?

- Josh

I sat the Web Intelligence XI 3.x Level Two exam last week and passed, which means I’m now a BusinessObjects Certified Professional in Web Intelligence XI 3.x.  This is a new certification from BusinessObjects and covers the new Web Intelligence features, as well as the old, and also some universe features.  I’ve noticed that recently BusinessObjects have stepped up the complexity of the exams and I’ve find both the Webi and Data Integrator exams to be more difficult than the older Crystal Reports and Admin exams.

However, I also noticed, especially during the Level 2 exam, several mistakes about the questions, including errors in Webi formulas.

I also recently got hold of a pre-release copy of Polestar XI 3.1.  I have to say, without having spent much time with it, I’m impressed with the improvements they’ve made to Polestar.  It feels more stable, and has some nice new features.

A word of warning however, during the install (I performed it on two different servers runnning XI 3.1), major problems occurred with the deployment of the new WAR files into Tomcat.  The Polestar install replaces, or creates, the following WAR files for:

• InfoViewApp
• InfoViewAppActions
• CmcApp
• CmcAppActions
• PlatformServices
• polestar
• polestar_help
• polestar_tutorial
• PolestarAppActions

However, Tomcat doesn’t successfully deploy these WAR files, and the above Tomcat directories, when viewed, are empty, so to the end-user, both InfoView and the CMC stop responding, and you can’t access them.  This can be resolved by undeploying, then redeploying, the affected WAR files.  I used the Lambda Probe (http://www.lambdaprobe.org/d/index.htm) to do this, but it can also be done by deleting the affected directories within the ‘webapps’ folder, and copying the above WAR files into the ‘webapps’ directory.  Tomcat should then deploy the WAR files automatically.

Apart from the issue described above (a major one BusinessObjects are now trying to work into a hot fix), Polestar seems stable and has some great new features.  When I get to play and experiment with it more, I will post a more detailed description.

EDIT:  I also forgot to mention that SAP BusinessObjects also released an online demo version of Polestar that anyone can play with.  Find it here (http://polestar.ondemand.com/polestar/).

- Josh